Delivery and Returns

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Taisir Gibreel Product Details

Taisir Gibreel Products are subject to availability. If a Taisir Gibreel Product has becomes out of stock at a time when we receive the order, we will inform you, and you will not be charged for it. 
At Taisir Gibreel, we endeavour to display as accurately as we reasonably can the true colours of Taisir Gibreel Products. However, we cannot guarantee that the colour of a Taisir Gibreel Product as delivered will replicate how it appeared to you on-screen; in part, this is dependent upon your computer’s display monitor, and how you perceive colour. 
All sizes and measurements concerning Taisir Gibreel Products are as accurately as we can reasonably make them.

 Orders and Delivery

The UK Standard Delivery charge is £6.50 to any city within mainland UK. All orders will be sent by Royal Mail and will require a signature on receipt. We aim to dispatch within 2-3 working days.

Our standard delivery charge for International Orders is £15.50. Please allow up to 5-7 working days for your order.

Please note that this charge includes delivery only, therefore non-EU customers will be responsible for import duties and local taxes.
 If you or someone on your behalf is not able to sign for the delivery, the carrier will leave a card for you to arrange re-delivery at a suitable time.

Whilst we aim to dispatch within 1-2 days, on occasion at busier times such as Christmas and sale periods, this can increase to 2-3 days.

We will contact you if there is an excessive delay with the despatch of your Taisir Gibreel Products. 
We aim to send out Taisir Gibreel Products within 1-2 days from when we receive an order; however this is not guaranteed. 
Unless otherwise stated, we use Royal Mail and Parcel Force services for the sending and delivery of Taisir Gibreel Products; the total cost of your order will include a delivery charge. Delivery times will vary according to how quickly Royal Mail or Parcel Force delivers; we recommend placing your orders early at particularly busy times of year (such as Christmas) to make allowance for delivery delays. 
We reserve the right to decline to fulfill orders for any reason, including a Taisir Gibreel Product which has been mis-published, such as its price or specification. Orders are treated as offers which we are entitled to accept or decline. If there are any problems with your order, we will contact you. There is only one delivery charge per order. Replacement Taisir Gibreel Product will be sent out free of charge. 
All deliveries must be signed-for at the delivery address you provide to us as part of your order. Note that we cannot be responsible for orders which go missing after delivery.

Our Returns Policy

If for any reason you are unhappy with your order please return to us within 10 days of receipt with your invoice as proof of purchase.

Taisir Gibreel – Studio, Cobwebbs, Houndslow, Gordon, Scottish Borders, TD3 6LX

Items will be refunded or exchanged providing that they are returned in their original condition, unused or damaged. Post and package costs are non refundable except in the event of faulty goods. We will not be held responsible for returns that are lost in transit. Always obtain proof of postage.


In addition to your statutory rights, a refund or exchange is offered on any items returned unused and in a saleable condition within 10 days of receipt.

If you wish to cancel your order:-

Where the goods have yet to be dispatched, then you must email immediately.

You can return goods you have ordered from us for any reason at any time within 10 days of receipt, for a full refund or exchange. The costs of returning goods shall be borne by you. Goods will only be accepted for refund or exchange within 10 days strictly provided they have not been used or worn and are in a saleable condition. A full refund of the amount paid, or an exchange credit will be given at this stage. Contact if you have any questions.

If your order has been charged for but is not delivered according to our standard delivery policy. We may ask you to wait up to 10 working days before we send out your order again.